Welcome to Diplomat Wholesale, accessible from https://diplomat.co.sz. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree, please discontinue use of the site immediately.
2. About Us
This website is operated by Diplomat Wholesale, based in Office 301 and 302, Upper Deck Parking, Swazi Plaza, Mbabane, Eswatini.
For inquiries, please contact us at:
📧 sales@diplomat.co.sz
📞 +268 3278 5000 / +268 7808 1818
3. Use of the Website
You may use this website only for lawful purposes. You agree not to:
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Violate any applicable laws or regulations.
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Interfere with or disrupt the website’s functionality.
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Upload malicious code or attempt unauthorised access.
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Use our website for fraudulent, deceptive, or misleading activity.
We reserve the right to restrict or terminate access to the website if misuse is detected.
4. Products and Services
Diplomat Wholesale provides a variety of products and services, including:
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Security Products
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Firearms and Firearm Accessories (subject to legal restrictions)
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Solar and UPS Solutions
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Networking Gadgets
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Food, Drinks & Alcohol
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Competency Training and Range Bookings
Product descriptions and pricing are subject to change without prior notice. Images displayed are for illustration purposes and may differ slightly from the actual product.
5. Orders and Payments
By placing an order, you confirm that:
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You are legally capable of entering into a binding contract.
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You are at least 18 years old.
All orders are subject to acceptance and availability. Prices displayed on the website are in Eswatini Lilangeni (SZL) unless stated otherwise. Payment must be made in full before delivery or collection. We reserve the right to refuse or cancel any order at our discretion.
6. Pricing and Availability
We strive to ensure all prices, descriptions, and details are accurate. However, errors may occur. In the event of a pricing error, we will notify you and give you the option to confirm or cancel your order. Promotions and discounts are subject to availability and may change without notice.
7. Delivery and Collection
Delivery times and costs vary depending on your location and the products ordered. Estimated delivery times are provided as a guide only. We are not liable for delays beyond our control (e.g., courier issues, customs, or unforeseen circumstances).
Customers may also choose in-store collection where available.
8. Returns and Refunds
If you are not satisfied with your purchase, you may request a return or exchange in line with our Return Policy.
Returned items must be unused, in their original packaging, and accompanied by proof of purchase. Refunds may take up to 14 working days to process. Certain products (such as firearms, ammunition, and consumables) may not be eligible for return due to legal and safety reasons.
9. Competency Training and Bookings
Bookings for training or range activities are confirmed only upon full or partial payment. Cancellations or reschedules must be made within the time period specified in your booking confirmation. Diplomat Wholesale reserves the right to reschedule or cancel sessions in case of unforeseen circumstances.
10. Limitation of Liability
Diplomat Wholesale and its affiliates shall not be held liable for:
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Any indirect, incidental, or consequential damages.
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Loss of profits, data, or business interruption resulting from the use or inability to use the website or products.
All products are provided “as is” without any warranty unless explicitly stated otherwise.
11. Intellectual Property
All content on this website—including text, logos, graphics, product images, and software—is the property of Diplomat Wholesale and is protected under applicable copyright and intellectual property laws. Unauthorised reproduction or distribution is strictly prohibited.
12. Privacy and Data Protection
Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy, available on our website. By using our site, you consent to such processing.
13. External Links
Our website may contain links to third-party websites. Diplomat Wholesale is not responsible for the content, policies, or practices of external sites. Accessing them is at your own risk.
14. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. Updates will be posted on this page, and your continued use of the website signifies acceptance of those changes.
15. Governing Law
These Terms are governed by the laws of Eswatini. Any disputes shall be subject to the exclusive jurisdiction of the courts of Eswatini.
16. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 sales@diplomat.co.sz
📞 +268 3278 5000 / +268 7808 1818